Find answers to common questions about our products and services
General Questions
What is BuyUSAPVA?
BuyUSAPVA is a trusted digital product selling agency that provides premium verified accounts and digital services. We offer instant delivery, 24/7 support, and a money-back guarantee on all our products.
Are your products legal and safe to use?
Yes, all our products are created legitimately and verified according to platform requirements. We recommend using them in compliance with each platform's terms of service.
Do you offer customer support?
Absolutely! We provide 24/7 customer support via WhatsApp and Telegram. Our team is always ready to assist you with any questions or issues.
Orders & Delivery
How long does delivery take?
All digital products are delivered instantly after payment confirmation. You'll receive your account details via email and can also contact us on WhatsApp or Telegram to get your product immediately.
How will I receive my purchase?
After completing your order, you'll receive your account credentials via email. We also recommend contacting us on WhatsApp or Telegram to receive your product and any additional instructions.
Can I track my order?
Since our products are digital and delivered instantly, there's no shipping to track. Once your payment is confirmed, you'll receive your product immediately.
Payment & Pricing
What payment methods do you accept?
We accept cryptocurrency payments including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), USDT (TRC20), USDC (ERC-20), Toncoin (TON), Binance Coin (BNB), and Dogecoin (DOGE).
Is payment secure?
Yes! All cryptocurrency transactions are secured by blockchain technology. We use wallet addresses for direct payment, ensuring maximum security and privacy.
Do you offer discounts or coupons?
Yes! We regularly offer discount coupons. Check our homepage for current promotions or subscribe to our newsletter to receive exclusive discount codes.
Products & Quality
Are all accounts verified?
Yes! All our accounts are 100% phone verified and thoroughly tested before delivery. We guarantee the quality and functionality of every product we sell.
What if my account stops working?
We offer a replacement guarantee. If your account stops working within the warranty period due to issues on our end, we'll replace it free of charge. Contact us immediately via WhatsApp or Telegram.
Can I request specific account features?
Yes! Contact us before ordering to discuss your specific requirements. We can often accommodate special requests for bulk orders or specific account configurations.
Refunds & Returns
Do you offer refunds?
Yes! We offer refunds if the product doesn't work as described or if there's an issue on our end. Please review our refund policy for complete details and conditions.
How long do I have to request a refund?
Refund requests must be made within 24 hours of purchase. After this period, we can offer replacements but not refunds. Please test your product immediately upon delivery.
How do I request a refund?
Contact our support team via WhatsApp or Telegram with your order number and details of the issue. Our team will review your request and process it within 24-48 hours.